Toy Stories
Toy-stories.com
Thank you for shopping with Toy Stories. We are committed to delivering your orders safely and on time. Please read our shipping policy below for complete details.
All orders are processed within 1 business day after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed and dispatched, you will receive a confirmation message with tracking details (if applicable).
Our standard delivery time is 3 business days.
In some cases, delivery may take up to 5 business days due to:
High order volume
Public holidays
Weather conditions
Courier service delays
Remote area locations
We always aim to deliver your order as quickly as possible.
We currently deliver nationwide. Delivery availability may vary depending on your location.
After dispatch, customers may receive tracking information to monitor the delivery status of their order.
Please ensure that your shipping address and contact details are correct at the time of placing your order. Toy Stories is not responsible for delays or failed deliveries due to incorrect or incomplete address information.
If your order has not arrived within 5 business days, please contact our customer support team with your order number so we can assist you.
If your package arrives damaged, please contact us within 24 hours of receiving the order and provide clear photos of the package and product.
If you have any questions regarding shipping, please contact our support team through our website Toy-stories.com.